Privacy Policy
Last Updated: 09-09-2023
About Us
Rolupat – Only For Aesthetic Space Rolupat Furniture, the embodiment of beauty and comfort in every corner of your space, stands as an icon of place. At Rolupat, we believe that each of you is a designer, and we exist to bring your designs to life. We recognize the value of every work of art. Rolupat is prepared to transform hotels, resorts, residences, and any other manifestation of your design into superior furniture crafted from high-quality materials sourced from Indonesia. Because Rolupat is “only for aesthetic space.”
Get in touch
Rolupat is not merely a provider of furniture but also a partner in realizing your dream home. We are dedicated to ensuring that your shopping experience with Rolupat is hassle-free and secure, and we are committed to delivering the best service for your comfort and peace of mind.
Location
Held by PT Kajeu Sumber Rejeki Kompleks Industri Kuripan kav.17 Desa Kalitemgah, Mranggen DEMAK
Contact Us
- Call Center Number: +62813-5346-0579
- WhatsApp Number: +62813-5346-0579
- Email: admin@rolupatfurniture.com
Our Hours
- MON-FRI: 09:00 – 19:00
- SAT-SUN: 10:00 – 14:00
Custom Furniture – Production Capacity: 150 pcs / month
Materials: Teak wood, plywood veneer, upholstery, metal, natural woven fiber, etc.
1. ABOUT CUSTOM PRODUCTS
What is Custom Products at Rolupat Furniture? Custom Products at Rolupat Furniture is a service that allows you to order products with specific specifications according to your preferences. You can customize the size, color, material, and design of the product to create furniture that matches your preferences.
2. HOW TO ORDER CUSTOM PRODUCTS
How do I order custom products at Rolupat Furniture? The process of ordering custom products is straightforward:
- Contact us via WhatsApp at +62813-5346-0579
- Discuss the details of the product you want, including size, color, material, and specific design.
- Our team will work with you to understand your needs and provide a suitable price quote.
- Once the requirements and pricing are agreed upon, we will commence the production process for your custom product.
3. COST AND ESTIMATED TIME
Are there additional costs for custom products? The additional cost for custom products will vary depending on the complexity of the product and the specifications requested by the customer. We will provide a clear price quote before starting production.
How long does it take for custom products to be completed? The production time for custom products will vary depending on its complexity. We will provide a more accurate time estimate once the product details and specifications are agreed upon.
4. WARRANTY AND QUALITY
What about warranties for custom products? We provide the same warranty for custom products as we do for our standard products. If there are any issues or damages related to the product’s quality, we will carry out repairs or replacements in accordance with our warranty policy.
5. TRACKING STATUS AND RETURNS
Can I track the production status of my custom product? You can contact our customer relations officer team via WhatsApp or email to check the production status of your custom product and receive updates.
Can I return custom products if they don’t meet my expectations? Custom products are usually not eligible for returns or exchanges unless there are quality issues or production errors. We will work with you to resolve such issues in accordance with our warranty policy.
With this information, customers will have a better understanding of the custom product services you provide at Rolupat Furniture. Be sure to always provide excellent service to customers looking to fulfill their specific needs.